Your Moxie Robot may be eligible for price matching if it is:
Brand-new, full priced Moxie Robot.
Your Moxie Robot must be a new product. Moxie Rental and Moxie Certified Refurbished Robots do not qualify.
Purchased within the last 14 days.
If you see a better price either on our site or another retailer, such as Amazon, within 14 days of purchasing your Moxie Robot.
Purchased from our site or Amazon, not a third party reseller.
We will not price match on third party resellers. We will price match Amazon purchases as long as they are not purchased from a third party reseller OR a pre-owned or used product.
How to Request a Price Match
- Contact us by submitting a request on our Support page at https://support.embodied.com/hc/en-us/requests/new or call us at at (855) 945-3411.
- Please be prepared to direct us to the ad or website that is displaying the current lower price you would like to match. You must have a screen grab of the website including URL and date available to share.
- Please also have your product and customer information available including product serial number, customer name, address, and proof of purchase.
- Shipping Delivery Charges will not be included in price comparison. The price match is for the pre-tax price of Moxie. We do not take sales tax into consideration for price match purposes.
- Consumer can only price match once during 14-day period.
- Price match only applies to the continental United States and does not cover Hawaii, Alaska or Puerto Rico.
Our Price Match Guarantee does not cover:
- Purchases made over 14 days before Price Match request submission.
- Rental, Refurbished, or Replacement Moxie Robot products.
- Excludes big holiday promotional periods including Black Friday, Cyber Monday, Prime Day, or any promotions during the holiday period (December 10-31). Also excludes special events or bundle offers.
- Excludes purchases made through third party resellers. We will price match Amazon, but not third party resellers on Amazon.
- Situations where competitor does not have the item in stock or has limited quantities in their price offer or advertisement.
- Items that are being paid through a financing option such as Affirm or PayPal financing.
- Excludes advertising pricing errors or misprints.
- Exclude purchases paid for with a gift card.
- Cannot be combined with any other Embodied offer, promotion, discount or coupon.
- Pricing from bid and auction websites or closeout/discount sites.
- Limit of 2 granted Price Match requests per customer.